Effective Date: January 1, 2024

At FallFavorites (fallfavorites.shop), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you visit our site or purchase our fall-themed products. We comply with global data protection laws, including GDPR, CCPA, and CalOPPA, ensuring transparency and trust for our customers worldwide.

Information We Collect

We collect two types of data: information you provide and information collected automatically.

  • Information You Provide:
    • Account and Purchases: When you create an account, place an order, or subscribe to our newsletter, we collect your name, email address, billing/shipping addresses, phone number, and payment details (e.g., credit card, PayPal) to facilitate transactions and customer support.
    • Support Interactions: Data shared through contact forms, live chat, or emails (e.g., order inquiries) helps us provide personalized assistance.
  • Information Collected Automatically:
    • Device Data: Cookies, log files, and web beacons collect IP addresses, browser type, ISP, referring/exit pages, and timestamps to optimize site performance and user experience.
    • Cookies: We use session cookies (expiring when you close your browser) and persistent cookies (lasting up to 1 year) for cart functionality and analytics. Manage preferences via our cookie consent banner.

How We Use Your Information

Your data enables us to:

  • Process orders, manage shipping, and handle secure payments.
  • Personalize your experience, recommending fall-themed products like pumpkin décor based on your browsing history.
  • Send marketing emails (with your consent) about sales, new arrivals, or autumn hosting tips.
  • Analyze site performance using tools like Google Analytics, tracking anonymized data like page views.
  • Ensure security with SSL encryption and PCI-compliant payment systems.

Sharing Your Information

We share data only when necessary:

  • Third-Party Partners: With shipping carriers (e.g., USPS, FedEx) for delivery, payment processors (e.g., Stripe) for transactions, and analytics providers for site optimization. These partners are bound by strict confidentiality agreements.
  • Legal Obligations: We may disclose data to comply with laws, court orders, or subpoenas, with prior notice where feasible.
  • Business Transfers: In case of a sale or merger, customer data may be transferred, with notification to users.

Your Privacy Rights

Under GDPR, CCPA, and other laws, you have rights to:

  • Access: Request a copy of your data (e.g., order history).
  • Correct: Update inaccurate details (e.g., shipping address).
  • Delete: Request removal of your data when no longer needed.
  • Restrict/Object: Opt out of marketing or specific data processing.
  • Data Portability: Receive your data in a structured format.

To exercise these rights, email support@fallfavorites.shop. We respond within 30 days, per GDPR requirements. You can manage cookies via our consent banner or browser settings, though this may impact site functionality (e.g., cart persistence).

Data Security and Storage

We protect your data with SSL/TLS encryption, secure servers, and firewalls. Payment details are processed via PCI-compliant gateways. Data is stored in the U.S., with international transfers adhering to GDPR’s cross-border rules. We retain order data for 7 years for tax purposes and delete inactive accounts after 2 years to minimize storage.

Cookies and Tracking

Cookies enhance functionality (e.g., saving cart items), analytics, and personalized ads. Adjust settings via our consent banner or browser. Our Cookie Policy provides details. We use Google Analytics for anonymized traffic data, ensuring no personal tracking without consent.

Policy Updates

We may update this policy to reflect legal or operational changes, posting revisions here with a new effective date. Significant changes will be communicated via email or site banners, ensuring transparency.

Contact Us

For questions or to exercise your rights, contact:

  • Data Controller: FallFavorites LLC
  • Address: 789 Autumn Lane, Suite 100, Burlington, VT 05401, USA
  • Email: support@fallfavorites.shop
  • Phone: (802) 555-1234

Conclusion: At FallFavorites, your privacy is our priority. This policy ensures your data is handled responsibly, fostering trust for your autumn shopping. Visit fallfavorites.shop to shop securely and review this policy for updates.